Privacy Policy

Thank you for visiting our website.

The purpose of this privacy policy is to inform you about the processing of your personal data that we collect from you when you visit our site. Our data protection practices comply with the legal provisions of the Swiss Federal Data Protection Act (DPA) and the EU General Data Protection Regulation (GDPR). The following data protection declaration serves to fulfill the information obligations arising from the DPA and the GDPR. These are contained, for example, in Art. 8 ff. of the GDPR and Art. 13 ff. of the GDPR. 13 et seq. of the GDPR.

The owner or controller within the meaning of art. 3 letter i GDPR or art. 4 no. 7 GDPR is the person who, alone or jointly with others, decides on the purposes and means of the processing of personal data. The controller within the meaning of art. 4 no. 7 GDPR is also the recipient of the personal data within the meaning of art. 4 no. 9 GDPR. Any third-party recipient is identified separately.

The owner or person responsible for our website is :

Dali Central SARL
Place du marché 5
3963 Crans-Montana
info @ Lhotelcentral.ch

Your rights as a data subject

You may exercise the following rights at any time using the contact details provided by our data protection officer:

Information about your data stored by us and how it is processed,
Correction of inaccurate personal data,
Deletion of your data stored by us,
Restriction of data processing if we are not yet authorized to delete your data due to legal obligations,
object to the processing of your data by us, and
data portability, provided you have consented to data processing or have entered into a contract with us.

If you have given us your consent, you may revoke it at any time with effect for the future.

You may at any time lodge a complaint with a supervisory authority, for example the competent supervisory authority in the federal state of your residence or the authority responsible for us as a responsible body.

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Website availability and creation of log files

Each time you access our website, our system automatically collects data and information from the device (computer, cell phone, tablet, etc.) used to access it.

What personal data is collected and to what extent is it processed?

(1) Information on the type and version of browser used;
(2) Operating system of the search device;
(3) Host name of the accessing computer;
(4) IP address of the search device;
(5) Date and time of access;
(6) Websites and resources (images, files, other page content) consulted on our website;
(7) Websites from which the user's system accessed our website (referrer tracking);
(8) Message indicating whether extraction was successful;
(9) Amount of data transmitted

This data is stored in our system log files. This data is not stored with the personal data of a specific user, so that individual visitors to the site cannot be identified.

Legal basis for processing personal data

Personal data is processed in accordance with the principle of lawfulness (Art. 4 FADP) and the principle of good faith (Art. 2 CC) and Art. 6 para. 1 lit. f GDPR (legitimate interest).

Purpose of data processing

The temporary (automated) recording of data is necessary during a website visit to enable the website to be supplied. The recording and processing of personal data is also intended to maintain the compatibility of our website with the greatest possible number of visitors, to combat misuse and to eliminate malfunctions. To this end, it is necessary to record the technical data of the computer accessing the site, so that we can react as quickly as possible to display errors, attacks on our computer systems and/or errors in the functionality of our website. In addition, we use the data to optimize the website and generally ensure the security of our IT systems.

Storage time

The aforementioned technical data is deleted as soon as it is no longer required to ensure the compatibility of the website for all visitors, but no later than 3 months after access to our website.

Possibility of opposition and deletion

You may object to processing at any time in accordance with Article 21 of the GDPR and request deletion of data in accordance with Article 17 of the GDPR. You will find the rights you have and how to exercise them in the lower part of this privacy policy.

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Special website functions

Our website offers you various functions, during the use of which we collect, process and store personal data. We explain below what happens to this data:

Contact form(s)

What personal data is collected and to what extent is it processed?

The data you have entered in our contact forms, which you have entered in the input mask of the contact form.

Legal basis for processing personal data

Personal data is processed in accordance with the principle of lawfulness (Art. 4 FADP) and the principle of good faith (Art. 2 CC) as well as Art. 6 para. 1 lit. a GDPR (consent through unequivocal confirmatory action or behavior).

Purpose of data processing

We will only use the data collected via our contact form(s) to process the specific contact request received via the contact form. Please note that in order to respond to your contact request, we may also send you e-mails to the address you have provided. The purpose of this is to confirm that your request has been correctly transmitted to us. However, this confirmation e-mail is not obligatory for us and is intended for your information only.

Storage time

Once your request has been processed, the data collected will be deleted immediately, unless legal retention periods apply.

Possibility of opposition and deletion

Need to provide personal data

The use of contact forms is voluntary. You are not obliged to contact us via the contact form, but you can also use the other contact options offered on our website. If you wish to use our contact form, you must fill in the fields marked as mandatory. If you do not fill in the information required in the contact form, you will not be able to send your request or we will not be able to process your request due to lack of information.

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Disclosure of information to third parties

Personal data is processed in accordance with the principle of legality (Article 4 of the RGPD) and the principle of good faith (Article 2 of the CC).

The disclosure of information to third parties depends on the scope of the activities or offerings of our website or our business model described below.

As a matter of principle, we only keep your information for as long as is necessary and treat it confidentially. Exceptions to this rule are the transfer of personal data to debt collection service providers, public bodies and authorities and private individuals who are entitled to it by virtue of statutory provisions, court decisions or official orders, as well as the transfer to authorities for the purpose of initiating legal proceedings or for law enforcement purposes if our legally protected rights are challenged.

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Use of Google Analytics

Nature and purpose of processing :

This website uses Google Analytics, a web analysis service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA (hereinafter referred to as "Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is generally transmitted to and stored by Google on servers in the United States. However, if IP anonymization is activated on these web pages, your IP address will first be truncated by Google within the Member States of the European Union or in other Contracting States of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. The IP address transmitted by your browser within the framework of Google Analytics will not be merged with other Google data.

The purpose of data processing is to evaluate the use of the website and to draw up reports on website activities. Based on the use of the website and the Internet, other related services will then be provided.

Legal basis for the processing of personal data :

The legal basis for data processing is your consent in our information banner regarding the use of cookies and web tracking (consent by clearly confirmed action or behavior) in accordance with Section 13 Para. 1 of the Data Protection Act. 13 Para. 1 GDPR and art. 6 Para. 1 lit. a GDPR.

Recipient :

The recipient of the data is Google as the party responsible for order processing. For this purpose, we have concluded an order processing agreement with Google.

Storage period :

Data is deleted as soon as it is no longer required for registration purposes.

Transfer to a third country :

Google processes your data in the USA and has joined the EU-US Privacy Shield. We have also concluded standard data protection clauses with Google for the use of Google Analytics.

Prescribed or required :

The provision of your personal data is voluntary and based solely on your consent. If you prevent access, this may result in functional restrictions on the website.

Withdrawal of consent :

You may refuse the use of cookies by selecting the appropriate settings on your browser. Please note, however, that if you do this, you may not be able to use the full functionality of this website. You can also prevent the transfer to Google of data generated by cookies and linked to your use of the site (including your IP address), as well as the processing of this data by Google, by downloading and installing the browser plugin available at the following link: Browser Add On to disable Google Analytics.

In addition or as an alternative to the browser add-on, you can prevent our pages from being tracked by Google Analytics by clicking on this link. A deactivation cookie will then be installed on your device. This will prevent the collection of data by Google Analytics for this website and browser in the future, as long as the cookie remains installed in your browser.

Profiling :

The Google Analytics tracking tool enables us to evaluate the behavior of site visitors and analyze their interests. For this purpose, we create a pseudonymous user profile.

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Using Google Maps

Nature and purpose of processing :

On this website, we use Google Maps. Google Maps is operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter "Google"). This enables us to display interactive maps directly on the website, allowing you to use the map function conveniently.

You can find out more about how Google processes data in Google's privacy policy. You can also change your personal privacy settings in the Privacy Center.

Here you'll find detailed instructions on how to manage your own data in connection with Google products.

Legal basis :

The legal basis for the transfer of personal data is your consent in accordance with Art. 4 para. 5 GDPR or Art. 13 para. 2 GDPR and in accordance with Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, which you have given on our website.

Recipient :

By visiting the website, Google receives the information that you have called up the corresponding subpage of our website. This occurs irrespective of whether Google provides a user account through which you are logged in or whether no user account exists. If you are logged in to Google, your data will be assigned directly to your account.

If you do not want your profile to be assigned to Google, you must log out of Google before activating the button. Google saves your data in the form of user profiles and uses them for advertising purposes, market research and/or to design its website as required. Such evaluation is carried out in particular (even for users who are not logged in) to provide needs-based advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles. To exercise this right, please contact Google.

Storage period :

We do not collect any personal data through Google Maps integration.

Transfer to a third country :

Google processes your data in the United States and has joined the EU_US Privacy Shield https://www.privacyshield.gov/EU-US-Framework.

Withdrawal of consent :

If you do not want Google to collect, process or use data about you via our website, you can deactivate JavaScript in your browser settings. In this case, however, you will not be able to use our website, or only to a limited extent.

Prescribed or required :

The provision of your personal data is voluntary and based solely on your consent. If you prevent access, this may result in functional restrictions on the website.

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Using Google Tag Manager

What personal data is collected and to what extent is it processed?

Our website uses the Google Tag Manager service provided by Google Ireland Ltd, Gordon House, Barrow Street, 4 Dublin, Ireland, e-mail: support-deutschland@google.com, website: http://www.google.com/ (hereinafter referred to as Google Tag Manager). Google Tag Manager provides a technical platform for the execution and aggregation of other web services and web tracking programs by means of so-called "tags". In this context, Google Tag Manager stores cookies on your computer and analyzes your browsing behavior (so-called "tracking"), insofar as web tracking tools are run using Google Tag Manager. The data transmitted by the various tags integrated into Google Tag Manager is collected, stored and processed by Google Tag Manager as part of a uniform user interface. All integrated "tags" are again listed separately in this data protection declaration. Further information on data protection for the tools integrated into Google Tag Manager can be found in the corresponding section of this data protection declaration. When you use our website with Google Tag Manager integration enabled, data such as your IP address and your user activities in particular are transmitted to the servers of Google Ireland Limited. With regard to web services integrated by means of Google Tag Manager, the provisions of the corresponding section of this data protection declaration apply. The tracking tools used in Google Tag Manager ensure that the IP address is anonymized by Google Tag Manager prior to transmission by means of source code IP anonymization. In doing so, Google Tag Manager is only able to record IP addresses anonymously (so-called IP masking).

Legal basis :

Purpose of data processing :

On our behalf, Google will use the information obtained through Google Tag Manager to evaluate your visit to this website, to compile reports on website activity and to provide us with other services relating to website and Internet usage.

Storage life :

Google will store data relating to the Google Tag Manager function for as long as is necessary to perform the reserved web service. Data collection and storage is anonymous. If reference is made to a person, the data will be deleted immediately, insofar as there is no legal obligation to retain the data. In any case, the data will be deleted on expiry of the retention period.

Opposition and deletion :

You can prevent the collection and transmission of personal data to Google (in particular your IP address) as well as the processing of this data by Google by deactivating the execution of script code in your browser, by installing a script blocker in your browser or by activating the "Do Not Track" setting in your browser. In addition, you can prevent the collection by Google of data generated by Google cookies and linked to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing the browser plug-in available at the following link http://tools.google.com/dlpage/gaoptout?hl=de. Google's security and privacy policies are available athttps://policies.google.com/privacy.

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Using Google Fonts

Our website uses the Google Fonts service provided by Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland, e-mail: support-deutschland@google.com, website: http://www.google.com/. According to the assessment of the Swiss authorities, processing takes place in safe third countries. You will find a list of Switzerland's countries on the following link: https://www.edoeb.admin.ch/edoeb/en/home/data-protection/handel-und-wirtschaft/transborder-data-flows.html. Personal data is also transferred to the USA. With regard to the transfer of personal data to the United States, there is an adequacy decision on the EU-US data protection framework of the European Commission within the meaning of Art. 45 of the GDPR (hereinafter.) 45 of the GDPR (hereinafter: DPF - https://commission.europa.eu/document/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en). The service operator is certified under the DPF, so that the usual GDPR level of protection applies to the transfer.

We use the Google Fonts service to be able to integrate attractive fonts on our website so that we can present our website to you in a visually enhanced version. The service may also be used on our website if other Google services are reloaded on our website and require Google Fonts to function. This is the case, for example, if our website uses Google services that require the use of Google Fonts.

For the processing itself, the service or we collect the following data: Font data, IP address of the page visitor, font usage statistics and other data from Google services linked to our website.

If the service is activated on our website, our website establishes a connection with the servers of Google Ireland Limited and transmits the necessary data. As part of order processing, personal data may also be transferred to the servers of Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, USA. When using the Google service on our website, Google may transmit and process information from other Google services in order to provide background services for the display and data processing of services provided by Google. For this purpose, data may also be transferred to Google Apis, Google Cloud and Google Ads services in accordance with Google's privacy policy. You can access certification under the EU-US data protection framework at thefollowing address: https://www.dataprivacyframework.gov/s/participant-search/participant-detail?id=a2zt000000001L5AAI&status=Active.

You may revoke your consent at any time. You will find further information on revoking your consent either with the consent itself or at the end of this privacy policy.

For further information on the processing of data transmitted, please consult the supplier's privacy policy at https://policies.google.com/privacy.

The supplier also offers a pick-up option athttps://support.google.com/My-Ad-Center-Help/answer/12155451?hl=de.

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Using YouTube

Nature and purpose of processing

On some of our websites, we integrate YouTube videos and Facebook/Instagram links. The operators of the corresponding plugins are YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA (hereinafter "YouTube") and Facebook Inc, Menlo Park, California. When you visit a page with the YouTube plugin, a connection is established with YouTube's servers. This connection tells YouTube which pages you are visiting. If you are logged in to your YouTube account, YouTube can personally attribute your browsing behavior to you. You can prevent this by first logging out of your YouTube account.

If a YouTube video is started, the provider uses cookies that collect information about the user's behaviour.

Further information on the purpose and scope of data collection and processing by YouTube can be found in the provider's data protection statements, where you will also find further information on your rights in this regard and the settings options for protecting your privacy (https://policies.google.com/privacy). Google processes your data in the USA and has joined the EU-US Privacy Shield https://www.privacyshield.gov/EU-US-Framework

Legal basis

The legal basis for the integration of YouTube and the resulting transfer of data to Google is your consent.

Beneficiary

Calling up YouTube automatically triggers a connection to Google.

Retention period and revocation of consent

People who have deactivated cookie storage for Google's advertising program should not expect to receive such cookies when they watch videos on YouTube. However, YouTube also stores non-personal usage information in other cookies. To avoid this, you should block cookies in your browser.

Further information on data protection at "YouTube" can be found in the provider's data protection declaration at :

https://www.google.de/intl/de/policies/privacy/

Transfer to a third country

Google processes your data in the United States and has joined the EU_US Privacy Shield https://www.privacyshield.gov/EU-US-Framework.

Mandatory or required provision

The provision of your personal data is voluntary and based solely on your consent. If you prevent access, this may result in functional restrictions on the website.

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Integration of external web services and data processing outside the EU

On our website, we use active content from external providers, known as web services. By accessing our website, these external providers may receive personal information about your visit to our website. This may involve the processing of data outside Switzerland and the EU. You can prevent this by installing an appropriate browser plug-in or disabling script execution in your browser. This may lead to functional restrictions on the web pages you visit.

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Using Vimeo

Our site uses the Vimeo service provided by Vimeo, Inc. 555 West 18th Street, 10011 New York, USA, e-mail: Privacy@vimeo.com, website: http://www.vimeo.com/. Your personal data will be transferred to so-called unsafe third countries. In doing so, we have obliged the partners concerned, on appropriate grounds, to comply with the data protection laws applicable in Switzerland (generally the EU's standard contractual clauses) in accordance with Art. 6 para. 2 let. a of the GDPR. You have consented to this or there is a direct link between the state and the conclusion of the contract. From an EU perspective, the data processing takes place in a third country for which the European Commission has not issued an adequacy decision. Consequently, the usual GDPR level of protection cannot be guaranteed for the transfer, as it cannot be ruled out that the authorities of the third country, for example, may access the data collected.

Videos from the Vimeo platform are integrated into our website via the Vimeo service.

You may revoke your consent at any time. You will find further information on revoking your consent either with the consent itself or at the end of this privacy policy.

For further information on the processing of data transmitted, please consult the supplier's privacy policy at https://vimeo.com/privacy.

The supplier also offers a pick-up option athttps://vimeo.com/privacy.

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SSL encryption

To protect the security of your data during transmission, we use state-of-the-art encryption methods (e.g. SSL) via HTTPS.

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Right to data portability

In accordance with Article 20 of the RGPD, you have the right to the transfer of your personal data. We will provide the data in a structured, common and machine-readable format. Data can be sent either to yourself or to a responsible person designated by you.

We will provide you with the following data on request:

Data collected on the basis of consent (Art. 13 para. 1 FADP as well as Art. 6 para. 1 let. a GDPR);
Data we have received from you in the context of existing contracts (Art. 13 para. 2 let. a GDPR as well as Art. 6 para. 1 let. b GDPR and Art. 9 para. 2 let. a GDPR);
Data processed as part of an automated procedure.

We will transmit personal data directly to a responsible person of your choice, insofar as this is technically possible. Please note that we are not permitted to transfer data that interferes with the overriding interests of third parties, or only to a limited extent, in accordance with Article 9(1)(b) of the GDPR and Article 20(4) of the GDPR.

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Changes to our privacy policy

We reserve the right to adapt this data protection declaration so that it always complies with current legal requirements or to make changes to our services in the data protection declaration, for example when introducing new services. The new privacy policy will then apply to your next visit.

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Questions to the Data Protection Officer

If you have any questions about data protection, please send us an e-mail to the following address: info @ Lhotelcentral.ch

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